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Our footwear, rugs and accessories are produced from shearling and leather, which is a by-product of the meat industry. We use an available raw material that would otherwise be disposed of.
Our products are built to last, and often last for many, many years. This means there is less wastage. This is much better than throw-away high street fashion.
Almost all of our suppliers are British tanneries, and some materials come from a tannery in Belgium. The animals originate in those countries, and the standard of animal welfare is very, very high- actually the best in the world.
We specialise in classic styles which are designed to be popular for many years. This helps to reduce wastage, because you know that the same classic style will be popular in many years to come, unlike fast high street fashion which you cannot rely on.
We have our own factory in Glastonbury where we manufacture our famous slippers and boots, which has been running since 1930's. This means that there are low air miles involved in producing and getting the product to our customers.
We use sustainable and recyclable packaging wherever possible. Our footwear and gloves are delivered in boxes made from recycled paper, and we use brown paper parcel tape too. We avoid plastic packaging wherever possible. Our shoe boxes are also made from recycled paper and are sourced locally.
We very rarely have any returns due to the high quality of our products. However, on the occasion that we do, we always try to repair rather than replace. We are able to do this because we are the manufacturers. This results in less wasted materials.
Thousands of people have worked for the company since it was first started in 1937. Today, almost all of our staff have been with the company for the majority of their working lives. Some of their parents also used to work for the company. In fact, the average number of years that employees have been with the company is 30 years per employee.
We support several local charities here in Somerset in the south west of England. These include the Dorset and Somerset air ambulance service and the West Mendip Hospital, along with other local causes which crop up.
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